Terms and Conditions

Agreement and services

These Terms and Conditions apply to your use of Funny Pets NYC LLC websites, applications, customer communications, and pet care services, including grooming, daycare, boarding, and dog walking. Service availability, timing, pricing, and care requirements may vary by location, pet, and appointment.

Appointments and customer responsibilities

Customers are responsible for providing accurate contact, pet, health, vaccination, behavior, access, and care information. Appointment requests are subject to availability and confirmation. Changes or cancellations may be subject to the policy disclosed when the service is booked.

Pricing and payments

Prices may depend on the service, duration, pet size, coat condition, care requirements, or an assessment performed by the service professional. Any estimate that is described as starting at or subject to assessment may be adjusted before final service completion. Applicable charges, package terms, and payment timing are presented during booking or checkout.

SMS Terms and Conditions

By opting in, you agree to receive recurring service-related text messages from Funny Pets NYC LLC at the mobile number you provide.

Messages may include appointment confirmations and reminders, grooming and pickup notifications, boarding, daycare and dog walking updates, invoices, payment reminders, scheduling changes, and customer support communications.

• Message frequency varies based on the services you use.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchasing or using Funny Pets NYC services.
• Carriers are not liable for delayed or undelivered messages.

SMS consent applies only to service-related communications. It does not authorize marketing messages. For customer care, contact hello@funnypets.nyc.

Acceptable use

You may not misuse our websites or applications, interfere with their operation, attempt unauthorized access, or provide fraudulent information. We may restrict access when reasonably necessary to protect customers, pets, staff, or system security.

Changes to these terms

We may update these terms to reflect changes to services, operations, or legal requirements. The effective date above identifies the current version. Material changes to the SMS program will not replace the need for any consent required by applicable law or carrier rules.

Contact us

Questions about these terms may be sent to hello@funnypets.nyc.